We look at your network, security, backups, phones, and IT spending, then hand you the findings in writing. You keep the report whether or not you ever hire us.
Most small businesses in Murray have never had anyone look at their technology as a whole. Pieces were added as they were needed. A firewall here, a server when the files got too big, a phone system somebody sold you, backup software that a previous employee set up and nobody has opened since. It all mostly works, so nobody looks.
The problem with mostly working is that you find out where the gaps are on the worst possible day. The assessment exists to move that discovery forward, to a Tuesday afternoon when it costs you nothing but an hour.
This is not a sales presentation with a scan attached. We come out, look at what you actually have, and write down what we found. If your setup is in decent shape, the report will say that. If there is something urgent, you will know before we leave the building.
The Assessment
One to two hours on site for a typical office, plus a short remote scan. Nothing gets rebooted or reconfigured while we look.
Firewall, switches, Wi-Fi coverage, cabling, and internet service. What is still supported by the manufacturer, what is past end of life, where the bottlenecks are, and whether the guest Wi-Fi is sitting on the same network as your accounting machine.
Patch levels, antivirus and endpoint protection, password practices, multi-factor authentication, email filtering, and who has administrator rights. We look at the paths attackers actually use against small businesses, not a theoretical checklist.
What is genuinely being backed up, whether there is a copy off site, how old the newest good copy is, and how long a real restore would take. This is the item that most often comes back bad, and it is the one that ends businesses.
What system you are on, what you are paying per line, whether calls route the way your business actually operates, and what happens to your phones when the internet goes down.
Internet, phone, hosting, licensing, and software subscriptions laid side by side. It is common to find two vendors billing for overlapping services, or a contract that renewed years ago at a rate nobody would agree to today.
Who owns the domain, where the passwords live, what is plugged into what. If your technology knowledge lives entirely in one person’s head, you have a risk that has nothing to do with hardware.
A document, not a verbal summary you have to remember. It is written so you can hand it to a business partner, a board, or another IT company without translation.
There is no obligation attached to any of it. If you take the report and fix things yourself, or hand it to your current provider as a to-do list, that is a completely acceptable outcome.
Who It Is For
Technology lands on whoever in the office is best with computers. It works until it does not, and nobody knows how exposed you are.
If nobody has ever performed a test restore, you do not have backups. You have an assumption. This is the single most common finding we write up.
The person who built it left, quit answering, or retired, and no one currently at the business knows what is in the closet or who owns the domain.
Hourly break-fix invoices spike every time something goes wrong, and you have no way to know whether that is normal or a symptom.
A new location, a remodel, or a jump in headcount is the cheapest possible moment to fix network and security problems, and the most expensive moment to discover them.
You have a provider and things are mostly fine, but you would like someone with no stake in the last five years of decisions to look at it.
Assessments are available to businesses across Murray, Calloway County, and the surrounding western Kentucky area. Want the bigger picture first? See our IT services in Murray, KY.
FAQ
Yes. There is no fee, no deposit, and no requirement to buy anything afterward. We do it because it is the honest way to quote managed IT: we cannot give you a real number until we know what you actually have. If you read the findings and decide to keep doing what you are doing, that is a fine outcome and the written report is still yours.
For a typical office of five to fifty people, plan on one to two hours on site plus a short remote scan. We work around you rather than through you, and nothing gets rebooted, reconfigured, or taken offline during the assessment. It is a look, not a project. You normally have the written findings back within a few business days.
No. Plenty of the assessments we do are for businesses who are reasonably happy with their current provider and just want a second set of eyes, especially on backups and security. If we find that your current setup is in good shape, we will say so plainly. We are not going to invent problems to win a contract.
Very little. Access to the building, someone who can point us at the server closet or network gear, and whoever knows the passwords or can grant temporary access. If you have any existing documentation, invoices from your current IT provider, or a list of the software you depend on, bring it. If you have none of that, which is extremely common, we will build it as part of the assessment.
Fill out the form below or call us. We will schedule a time that does not interrupt your day, and you will have findings in hand within a few business days.
Murray, KY 42071 • No cost • No obligation • Findings are yours to keep
Ready to Transform Your Technology?
Let’s discuss how we can help streamline your IT infrastructure, improve security, and accelerate your business growth with our comprehensive technology solutions.
Ready to discuss your technology needs? Our team of experts is here to help you find the perfect solution for your business. Contact us today for a free consultation.
Phone
(270) 807-1000Service Area
Murray, KY & Western Kentucky — Remote Support Available Nationwide
Support Hours
24/7 Emergency Support
For urgent technical issues or emergency support, our team is available 24/7 to ensure your systems stay operational.