Terms of Service

Agreement to these terms

By accessing hughesit.us, submitting a form, or requesting a quote, you agree to these terms. If you do not agree, please do not use the site.

Hughes Technology LLC (“Hughes Technology,” “we,” “us,” or “our”) is a Kentucky limited liability company located in Murray, Kentucky.

What we do

Hughes Technology provides technology services to businesses, including:

• IT services and support, including network administration, help desk support, monitoring, and consulting.
• Managed web hosting, including server management, SSL, backups, and site maintenance.
• Business phone systems, including hosted VoIP service, number porting, handset deployment, and on-site setup.
• Website design, development, and ongoing maintenance.
• Digital marketing, including Google Ads and Meta (Facebook) Ads management, local SEO, and landing pages.

The descriptions on this site are a general overview, not an offer of any specific scope. What we will actually deliver for you is defined in a written quote, proposal, or service agreement.

Use of this website

You agree not to:

• Use the site or its forms to send spam, malware, or unlawful, harassing, or deliberately false content.
• Attempt to gain unauthorized access to the site, its servers, or any connected system, or to probe, scan, or test their security without our written permission.
• Interfere with the operation of the site, including by overloading, flooding, or circumventing rate limits or bot protection.
• Scrape, copy, or republish the site’s content in bulk without our written permission.

We may block access from any address that violates these terms, without notice.

Quotes, pricing, and payment

Prices shown on this site are estimates and are subject to change without notice. Rates published here — including monthly hosting figures, per-user phone pricing, and project ranges — are indicative starting points, not a binding offer. Actual pricing depends on scope, site conditions, hardware, third-party costs, and the level of support you select.

• A quote we issue in writing is valid for 30 days from its date unless it says otherwise.
• Work begins once a quote is accepted in writing and any required deposit is received.
• Recurring services — hosting, phone service, managed IT, marketing management — are billed on the cycle stated in your agreement. Third-party pass-through costs, such as advertising spend, domain registration, and licensing, are your responsibility and are not included in our fees unless the agreement says so.
• Work outside an agreed scope is quoted and approved separately before it is performed.
• We may suspend services on accounts that remain unpaid after written notice.

Client responsibilities

Delivering technology work requires access and timely input. You agree to provide accurate information, reasonable access to the systems and accounts involved, the content and approvals a project depends on, and a point of contact who can make decisions. Delays in these are the most common cause of schedule slippage, and they may shift agreed timelines.

You are responsible for the legality and accuracy of content you supply to us, and for holding the rights to any text, images, logos, or material you ask us to publish.

Intellectual property

The content, design, and code of this website are owned by Hughes Technology and protected by copyright. Client work product is addressed in the applicable project agreement; as a general rule, on final payment you own the deliverables produced specifically for you, while we retain ownership of our pre-existing tools, templates, and infrastructure. We may reference completed work in our portfolio unless you ask us in writing not to.

No warranties beyond what we agree in writing

The website and its content are provided “as is,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Any commitment about our services — uptime targets, response times, deliverables, or results — is only binding if it appears in a written agreement or accepted written quote signed by Hughes Technology. Statements on this site, in blog posts, or in informal correspondence are informational and do not create a warranty or service level commitment.

Advertising and search results in particular depend on factors outside our control, including platform policies, auction dynamics, and competitor behavior. We do not guarantee rankings, lead volume, or return on ad spend.

Limitation of liability

To the fullest extent permitted by Kentucky law, Hughes Technology and its members, employees, and contractors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or loss of data, arising out of or relating to this website or our services, whether the claim is based in contract, tort, negligence, strict liability, or otherwise, and even if we were advised such damages were possible.

Our total aggregate liability arising out of or relating to the services is limited to the amount you paid us for the specific service giving rise to the claim during the twelve (12) months immediately before the event on which the claim is based. Where a signed agreement states a different limitation, that agreement controls.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

Third-party services

Our services rely on third parties — hosting infrastructure, domain registrars, telecommunications carriers, advertising platforms, payment processors, and software vendors. Their outages, policy changes, price changes, and account decisions are outside our control, and we are not liable for them. We will work in good faith to resolve or route around such issues.

Termination

Either party may end a recurring service on the notice period stated in the applicable agreement. On termination, you remain responsible for amounts owed through the effective date, and we will cooperate reasonably in transferring data, domains, and site files that belong to you once your account is settled.

Governing law and venue

These terms and any dispute arising out of them or out of our services are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law rules. The exclusive venue for any dispute is the state or federal courts located in or serving Calloway County, Kentucky, and both parties consent to the jurisdiction of those courts.

Changes to these terms

We may update these terms as our services change. Updates are posted on this page with a revised effective date. Continuing to use the site after an update means you accept the revised terms. Changes do not retroactively alter a signed agreement already in effect.

Severability and entire agreement

If any provision of these terms is found unenforceable, the rest remain in effect. These terms, together with our Privacy Policy and any written agreement between us, are the entire agreement regarding your use of this site.

Contact us

Questions about these terms:

• Hughes Technology LLC
• Murray, KY 42071
• Email: blake@hughesit.us
• Phone: (270) 807-1000